Our Website Policy

Policy of Delivery

All the drugs we have in stock are manufactured in India, so we ship them from India and delivery to some locations can take a relatively long time – up to 10-17 days. In addition, some events may result is prolongation of waiting time, which usually doesn’t exceed 10 days.

If 27 days or more have passed since you placed your order on our website, feel free to contact our support team for assistance. We will do our best to take care of the situation.

Order Cancellation Policy

If you want to cancel your order, contact one of our support service representatives by phone +44 (20) 766 015 73 . Please, take into consideration that orders can only be canceled up to 24 hours after they have been placed on our website. If it’s been longer than 24 hours since the moment you placed your order, it already can’t be cancelled.

It’s very important to provide a correct home address when you order drugs from the site of our company. Please, always check your contact details twice when making a purchase, since incorrect shipping address may result in a failure to deliver your order. If you have noticed any mistakes in your contact details after submitting an order, please, contact us immediately.

Refund Policy

You should take into consideration that on our website only generic drugs are sold. Generics are the drugs identical to their branded prototypes in terms of active substances and effect, but manufactured under different brand names and looking not similar to their original brand-name prototypes.

If you have come to a conclusion that the medications purchased in our store are not working for you the way you expected, don’t hesitate to let us know about it. If you want to return your purchase for a refund, you will be provided with a return address, to which you can send the unused remaining medication. After we receive the return parcel from you, the process of refund will be initiated.

Don’t forget that our products, just like any other medication, should be taken in full accordance with the instruction manuals. They can be found on the package insert you will receive with your every order. It’s strongly recommended to avoid the intake of these drugs with alcohol or fatty food, because fat and alcohol often compromise expected effect of the pills.

If your order wasn’t delivered within the period of 27 days after your payment, feel free to contact us for a full refund of your order. If you want to initiate a refund, contact our customer support service. Refund takes at least 5-7 business days.

Take into consideration that we don’t accept returns of products or proper quality because we can’t guarantee that the required storage conditions have been met during the transportation. If you have changed your mind about buying our product after you received your order, we will not be able to offer you a refund.

Privacy Policy

Our customers’ privacy is our priority, so we guarantee that all the information that you provide to us when making an order or using our website will be used as carefully as possible and will not be disclosed to any third person unless we’re legally required to do so.

Information about your payment that you provide on the checkout page is absolutely secure since we use the technology 256-bit Secure Sockets Layer (SSL) for its protection. This technology codifies all the information you type into the forms on the checkout page so that it simply cannot be read by any third parties. Besides, the security of the billing service that we use to process payments is certified by independent financial agencies that ensure that all customers’ billing information is kept private and safe.
Nobody in our company gets access to your unencrypted billing details either – the only thing that is reflected in our database are the last 4 digits of your credit card number.